Only £3.95 shipping on all orders or collect in-store

Four Hooves 01827 767420

Shipping & Returns

Four Hooves - Low cost Shipping only £3.95 or choose to collect in-store.

Shipping & Returns

PLACING YOUR ORDER


Once you have placed your order with us, you will receive a confirmation e-mail confirming your order.

You will then receive another e-mail   once your item has been dispatched  which will include your tracking details.


PLEASE NOTE: In the unfortunate event your item/s become out of stock, We will contact you to discuss this matter.

This can be due to the fact our stock levels constantly change!


DISPATCH/SHIPPING 


We aim to dispatch your order within 3 working days.

(weekends/Bank holidays not included)


We ship all orders via Hermes at a charge of £3.95 per order.


We ship all orders via a tracked service.


We only ship orders within the UK.


IN-STORE COLLECTION


If you live local to our store you can choose to collect your order in-store.

Choose this option at the checkout, you will then receive an e-mail when your order is ready to be collected. 

  

Returns


We offer 14 days refund or exchange.

The product MUST be in its original packaging, unworn & unused. 

All returns are at the cost of the buyer.

We recommend returns are sent via a tracked service as we can’t be held responsible for lost items.


Faulty items


If in the unlikely event your order/product arrives damaged please do not contact the manufacture!

We require you to contact us directly within 24 hours of receiving your faulty order. 

We will require a photo and description of the fault and we'll contact you with instructions to return your item.

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